Does my page disappear if I don't upgrade?
Never. Your free page is permanent. There's no trial countdown, no expiry date, no sudden redirect. Upgrade only when you want the extras - custom domain, analytics, clean QR.
What if my business doesn't have many Google reviews?
You still get a fully generated page - with your hours, contact info, photos, and location. The AI bio will be lighter, but you'll still have a shareable page from day one. Reviews can be added later.
Can I use my own domain name?
Yes on Pro and Agency plans. Point any domain you own to your FavURL page, and we'll handle the rest - SSL, routing, the works. Your page will live at your address, not ours.
What does "white-label" mean for Agency?
Your clients will see your logo and brand name - not FavURL's. You can offer pages as your own product. Subdomains follow your domain. No mention of FavURL anywhere visible to your clients.
How does auto-update work on Pro?
When a new Google Review comes in, our AI re-analyses your insights within 24 hours and updates your page copy if the pattern shifts. Your hours and photos also sync automatically from Google.
Can I cancel anytime?
Yes - cancel from your dashboard in one click, any time. You won't be charged again and your page immediately moves to the Free tier, staying live. No locked-in contracts, no cancellation fees.
Is there a limit on QR code scans?
No scan limits on any plan. Scan away. On Pro+ you get analytics that show you when and where people are scanning, so you can see which physical placements actually drive traffic.
Do you store my customers' data?
We pull publicly-available reviews from Google and display them on your page. We don't collect customer emails or contact info. Your page is a showcase page, not a data-capture tool.