Whether it's been years since your last exam or you're keeping up with routine care, our team takes the time to explain everything—so you leave with answers, the right lenses, and genuine peace of mind.
Why customers choose us
01
Customers hire this practice when they want a comprehensive eye exam that goes beyond a surface-level check. The team conducts detailed assessments that surface issues patients didn't know to look for, giving them genuine confidence in their eye health.
“Each exam is thorough and detailed, leaving me confident that my eye health is a top priority for them.”
02
Patients — especially those who haven't seen an eye doctor in years — choose this practice because the doctors take time to explain findings in plain language. That clarity transforms a potentially stressful visit into one where patients leave feeling informed and reassured.
“Dr. Chi performed a very comprehensive exam and took the time to explain her prognosis in detail, which really put my mom at ease.”
03
Customers return year after year because the practice delivers a reliably attentive experience — addressing ongoing concerns and making personalised recommendations at every visit. That consistency builds the kind of trust that keeps patients coming back for decades.
“She takes the time to go over any concerns that you've had within the last year and it's always giving recommendations for things after hearing concerns.”
What customers love most
“Each exam is thorough and detailed, leaving me confident that my eye health is a top priority for them.”
“She took the time to go over any concerns that you've had within the last year and it's always giving recommendations for things after hearing concerns.”
“They went above and beyond—confirming my insurance coverage before my appointment and ensuring everything was in order.”
“All the staff are very welcoming & professional.”
“She performed a very comprehensive exam and took the time to explain her prognosis in detail, which really put my mom at ease.”
“I've been having my eye's exam at Dr. Slater's office for probably 30 years and it's always been a great experience.”
“Everyone is attentive and always available to answer questions.”
“It's always been a great experience for both glasses and contacts.”
The little things that matter
The team proactively verifies insurance coverage ahead of each appointment, so patients walk in knowing everything is already sorted — no surprises at the front desk.
Every exam is conducted with a level of detail that goes beyond a quick check. Patients consistently leave feeling confident that their eye health has been genuinely looked after, not just ticked off a list.
Doctors take the time to walk patients through their results and any issues in plain language, making sure nothing feels confusing or rushed — particularly valued by those who haven't visited an eye doctor in a while.
Rather than jumping straight to prescriptions or products, the team hears out each patient's concerns from the past year before offering tailored recommendations — a small habit that makes advice feel personal rather than generic.
It's not just the doctors — the entire team contributes to a warm, professional environment where patients feel genuinely received, not processed.
Staff remain accessible and responsive to questions even outside the exam room, giving patients a reliable point of contact whenever something comes up between appointments.
Patients return year after year — in some cases for thirty years — reflecting a consistency of care that earns lasting trust rather than just a one-time visit.
For patients returning after a long gap or feeling uncertain about what to expect, the team's calm, thorough approach turns what could be an anxious visit into a reassuring and even positive experience.
Tips for your first visit
Even if your vision feels fine, a comprehensive exam can reveal changes you may not have noticed — one patient was surprised to find she needed updated lenses after years away.
The team proactively confirms insurance coverage before your appointment, so having your information ready helps everything go smoothly from the start.
Dr. Chi takes time to go over any vision or eye health concerns you've had in the past year, so come prepared with a mental list of anything on your mind.
Each appointment is detailed and comprehensive, so plan enough time in your schedule rather than rushing in and out.
The team is attentive and always available to answer questions, so don't hesitate to speak up about anything before, during, or after your exam.
The practice has experience with both glasses and contact lenses, so you can address all your eyewear needs in one place.