# Salt & Straw

**Ice Cream Shop** - Palo Alto

Google: 4.6/5 (2063 reviews)

## Flavors That Turn a Simple Outing Into Something Memorable

We come here when we want more than just ice cream — we want something that surprises us, sparks a conversation, and leaves us already planning the next visit.

## Why customers choose us

### Discover Genuinely Adventurous Flavor Combinations
Customers hire Salt & Straw when they want an ice cream experience that goes far beyond standard flavors — one that sparks curiosity and delivers surprising, memorable taste combinations. The creative pairings like pear & blue cheese or apple & cheddar cinnamon roll turn a simple dessert stop into a culinary event worth seeking out.
> "Their ice cream flavors have you question if what you are really ordering is ice cream or a dish. The creativity of flavors comes across as weird to begin but as you taste them they are radical."

### Enjoy Rotating Seasonal & Limited Editions
Customers return repeatedly because Salt & Straw consistently delivers fresh seasonal offerings that make each visit feel distinct. The rotating menu gives regulars a reliable reason to come back, knowing there will always be something new and well-executed to try.
> "I have been here at least 10 times in the past year and they always hit with their seasonal flavors."

### Treat Yourself to Premium Quality Ice Cream
Customers choose Salt & Straw when they want ice cream made with top-quality ingredients served in generous portions — a clear step above everyday options. The combination of rich, creamy texture and thoughtful sourcing makes each scoop feel like a worthwhile indulgence.
> "What makes this place great is the combination of wildly creative flavors, top quality ingredients, super generous portions, and in this particular case awesome friendly staff."

## What customers praise

- **Wildly creative, unexpected flavor combinations** - "Their ice cream flavors have you question if what you are really ordering is ice cream or a dish. The creativity of flavors comes across as weird to begin but as you taste them they are radical."
- **Rotating seasonal and limited-edition flavors** - "they always hit with their seasonal flavors."
- **Super generous portion sizes** - "I got lucky with the serving lady and got a mound of stupendous ice cream (special banana foster, cookie dough) on a waffle cone."
- **Top-quality, flavorful ingredients** - "What makes this place great is the combination of wildly creative flavors, top quality ingredients, super generous portions."
- **Rich, creamy texture** - "It was creamy, flavorful, and generous portions."
- **Ability to sample flavors before ordering** - "Even though there was a line we were able to try a variety of flavors."
- **Friendly, accommodating staff** - "in this particular case awesome friendly staff."
- **Worth the wait despite longer lines** - "The line might be a bit long, but it's worth the wait."

## Highlights

- **A destination-worthy final stop before travel** - "Thankful that this unpredictable experience was our last experience before flying back. It was phenomenal and I recommend it to anyone!!"
- **Flavor pairings that work in ways you wouldn't expect** - "We also ordered pear & blue cheese with the olive oil flavor. That was the winning combination for sure."
- **An experience that redefines what ice cream can be** - "Their ice cream flavors have you question if what you are really ordering is ice cream or a dish."
- **Consistently outstanding across multiple visits** - "I have been here at least 10 times in the past year and they always hit with their seasonal flavors."
- **Two scoops that deliver real value for every dollar** - "I personally always do two scoops as it is worth every single dollar."
- **A standout on the entire West Coast ice cream scene** - "This is my absolute favorite ice cream in the entire west coast."
- **Served on a waffle cone that elevates every bite** - "I got lucky with the serving lady and got a mound of stupendous ice cream (special banana foster, cookie dough) on a waffle cone."
- **Distinctive savory-leaning flavors that genuinely stand out** - "Great unique olive oil flavour."

## Special touches

- **Generous, Memorable Scoops**: Staff consistently serve portions that leave customers feeling genuinely looked after, with mounds of ice cream that signal care rather than measurement.
- **Tasting Before You Commit**: Even when lines form, customers are invited to sample a variety of flavors, turning the ordering process into a guided discovery rather than a rushed transaction.
- **Seasonal and Limited-Edition Releases**: Rotating flavors tied to the season give regulars a reason to return and give first-timers a sense that their visit is a one-of-a-kind moment in time.
- **Flavor Pairing Creativity**: The menu is crafted so that flavors work together in unexpected combinations, encouraging customers to build their own pairings and feel like they are in on a culinary secret.
- **Warm, Attentive Counter Staff**: Friendly service at the counter transforms a simple ice cream stop into a personal experience, with staff who engage rather than simply process orders.
- **Premium Ingredients That Show in the Texture**: Customers consistently notice an exceptional creaminess that signals high-quality sourcing, making each scoop feel like something crafted rather than simply produced.
- **A Line That Signals Worth**: The queue, rather than being a deterrent, has become part of the experience — customers arrive expecting to wait and leave feeling the time was well spent.
- **Flavors That Spark Genuine Curiosity**: Unexpected ingredient combinations — savory, floral, and fruit-forward — prompt customers to question what they are eating in the best possible way, making each visit feel like an experience worth talking about long after.

## Tips for visitors

- 🍦 **Ask to Try Before Buying**: Take advantage of the opportunity to sample multiple flavors before committing — reviewers tried several options and found unexpected favorites like pear & blue cheese with olive oil.
- 📅 **Seek Out Seasonal Flavors**: Salt & Straw regularly rotates limited-edition and seasonal offerings, and regulars specifically return for these rotating flavors that keep each visit feeling fresh.
- 🧀 **Embrace the Unusual Pairings**: Flavors that sound savory or strange — like apple & cheddar cinnamon roll or olive oil — are worth ordering with an open mind, as the creativity pays off once you taste them.
- ✌️ **Go for Two Scoops**: Regular visitors strongly suggest ordering two scoops, finding the experience and portion size well worth the price.
- ⏳ **Don't Let the Line Deter You**: A queue is common, but reviewers consistently find the wait worthwhile once they get their order in hand.
- 🧇 **Try a Waffle Cone**: Pairing your scoops with a waffle cone is a popular choice among regulars that adds to the overall experience.

## Contact

Website: https://www.saltandstraw.com/
Phone: (650) 656-9224

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