# Draeger's Market

**Supermarket** - Los Altos

Google: 4.4/5 (562 reviews)

## Fresh, Quality Groceries That Make Every Meal Worth Celebrating

Whether you're planning a special seafood dinner or grabbing a quick lunch, you'll find everything you need — from the bakery to the deli to the seafood counter — with knowledgeable staff who go the extra mile to help you get it right.

## Why customers choose us

### Reliable Access to Fresh Seafood
Customers count on Draeger's to source and deliver quality fresh seafood for special meals and recipes. Staff go out of their way to track incoming deliveries and keep customers informed so they leave with exactly what they need.
> "The employee was correct as we were able to get crab meat."

### One-Stop Specialty Food Shopping
Draeger's covers an unusually wide range of departments — bakery, deli, meat, seafood, produce, and wine — allowing customers to complete a full, high-quality shop in a single visit. The depth of selection across every category means shoppers rarely need to go elsewhere.
> "They have a great selection of various types of fresh baked bread, cakes, cookies, pies, pastries, deli selection, seafood, meats, fruit, vegetables, wines, etc. and everything is really good!"

### Department Staff Who Go Further
Customers hire Draeger's when they want knowledgeable, attentive service at the counter rather than a self-serve experience. Each department's staff treats shoppers as individuals and takes extra steps to ensure satisfaction.
> "The customer service in each department is top notch, they go above and beyond for their customers!"

## What customers praise

- **Fresh seafood selection** - "We recently bought fresh seafood for Crab Chippino and it was delicious."
- **Freshly baked bread, pastries and bakery items** - "They have a great selection of various types of fresh baked bread, cakes, cookies, pies, pastries"
- **Deli counter with ready-to-eat options** - "we got some clam chowder that was very good"
- **Meat department quality** - "From the meat department to deli section and don't get me started on the bakery department!"
- **Proactive, knowledgeable staff** - "The employee that I talked to found out that a morning delivery was coming and that they would have crab meat ~10:00am."
- **Department-level customer service** - "The customer service in each department is top notch, they go above and beyond for their customers!"

## Highlights

- **Wine Selection** - "great selection of various types of fresh baked bread, cakes, cookies, pies, pastries, deli selection, seafood, meats, fruit, vegetables, wines"
- **Fresh Produce** - "great selection of various types of fresh baked bread, cakes, cookies, pies, pastries, deli selection, seafood, meats, fruit, vegetables, wines"

## Special touches

- **Proactive Stock Alerts**: When a requested item is out of stock, staff take the initiative to check incoming delivery schedules and call customers back with a specific time to come in — turning a potential disappointment into a reliable plan.
- **Department-Level Expertise**: Each department — meat, deli, bakery, seafood — is staffed by people who know their product well enough to answer detailed questions and give confident, accurate guidance.
- **Going Above and Beyond as Standard**: Customers consistently describe staff across multiple departments as willing to do more than the minimum, treating each interaction as an opportunity to genuinely help rather than simply process a transaction.
- **Freshness You Can Taste**: From seafood to baked goods, the quality of the food itself becomes the talking point — customers leave not just satisfied but enthusiastic enough to recount specific items they enjoyed.
- **A Curated, Thoughtful Range**: The selection across fresh bread, pastries, deli, seafood, meat, produce, and wine feels deliberately chosen rather than generic, giving shoppers confidence they'll find something worth buying in every corner of the store.
- **Responsive Phone Support**: Staff who answer the phone treat the call as seriously as an in-person visit — looking up delivery information, following through on details, and leaving callers with a clear, actionable answer.

## Tips for visitors

- 🦀 **Call Ahead for Seafood**: If a specific seafood item is out of stock, call the market in the morning to ask about delivery times so you can plan your trip around fresh arrivals.
- 🛒 **Explore Every Department**: The bakery, deli, and meat departments each offer standout items, so take time to browse all sections rather than heading straight to one area.
- 🥐 **Try the Fresh Baked Goods**: Items like scones and chocolate croissants from the bakery are freshly made and worth picking up alongside your main grocery items.
- 🙋 **Ask Staff for Help**: Employees across departments are known for going above and beyond, so don't hesitate to ask them questions or request specific items.
- 🥪 **Pick Up a Ready-Made Meal**: The deli offers grab-and-go options like chicken salad and turkey sandwiches that make for a convenient and satisfying meal.
- 📍 **Check Multiple Locations**: If a particular item isn't available at the Los Altos location, other nearby locations may carry what you're looking for.

## Contact

Website: http://www.draegers.com/
Phone: (650) 948-4425

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